Unit21 Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

API Operational

90 days ago

99.99 % uptime

Today

Entities API Operational

90 days ago

99.98 % uptime

Today

Events API Operational

90 days ago

99.98 % uptime

Today

Instruments API Operational

90 days ago

100.0 % uptime

Today

Datafiles API Operational

90 days ago

100.0 % uptime

Today

Alerts API Operational

90 days ago

99.98 % uptime

Today

Blacklists API Operational

90 days ago

100.0 % uptime

Today

Cases API Operational

90 days ago

100.0 % uptime

Today

Data Ingestion Operational

90 days ago

100.0 % uptime

Today

File Exports Operational

90 days ago

99.96 % uptime

Today

Case Management Operational

90 days ago

98.92 % uptime

Today

Report Filing (SAR/STR) Operational

90 days ago

98.17 % uptime

Today

Rules Operational

90 days ago

100.0 % uptime

Today

Search Operational

90 days ago

99.5 % uptime

Today

Dashboard Insights Operational

90 days ago

98.93 % uptime

Today

Detection Models Operational

90 days ago

100.0 % uptime

Today

User Management Operational

90 days ago

100.0 % uptime

Today

Risk Scores Operational

90 days ago

100.0 % uptime

Today

Alert Scores Operational

90 days ago

100.0 % uptime

Today

Third Party Integrations Operational

90 days ago

99.97 % uptime

Today

Chainalysis Operational

90 days ago

100.0 % uptime

Today

90 days ago

100.0 % uptime

Today

Verifications Operational

90 days ago

99.92 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 26, 2023

No incidents reported today.

Mar 25, 2023

No incidents reported.

Mar 24, 2023

No incidents reported.

Mar 23, 2023

No incidents reported.

Mar 22, 2023

No incidents reported.

Mar 21, 2023

No incidents reported.

Mar 20, 2023

No incidents reported.

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023

Planned DB Restarts

Completed - The scheduled maintenance has been completed.
Mar 17, 00:20 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 00:00 UTC

Scheduled - During this week’s deployment March 16th 5pm PST, we are expecting up to 20 minutes of downtime in all production environments. This will affect both the platform and APIs, if you attempt API calls during this time that are unsuccessful, please wait and retry once we have communicated that maintenance is over.
We will be doing DB maintenance in this time to apply pending changes to improve your experience with Unit21.
Mar 14, 18:19 UTC

Mar 16, 2023

Investigating service disruption

Resolved - The issue has been resolved and search should be functional again
Mar 16, 18:11 UTC

Identified - We are currently experiencing a service disruption. Search is experiencing a major outage.

Our team is working to identify the problem and resolve it.

Users may be experiencing an error along the lines of "There was an error searching entities. Please try again". The search bar will also return an empty result.
Mar 16, 17:06 UTC

Mar 15, 2023

No incidents reported.

Mar 14, 2023

No incidents reported.

Mar 13, 2023

Issue attaching documents to alerts and cases

Resolved - This incident has been resolved.
Mar 13, 21:02 UTC

Identified - The issue has been identified and a fix is being implemented.
Mar 13, 20:12 UTC

Investigating - We are currently investigating the issue with attaching documents to alerts and cases in prod2.
Mar 13, 20:06 UTC

FinCEN Scheduled Maintenance

Resolved - This incident has been resolved.
Mar 13, 14:11 UTC

Update - We are still experiencing intermittent failures due to FinCEN maintenance.

We are continuing to monitor the situation.
Mar 13, 03:01 UTC

Monitoring - FinCEN is performing System Maintenance. As a result, SARs cannot be filed through Unit21 at this time.

Per FinCEN maintenance is scheduled to conclude today at 10pm EST.

We are monitoring the situation.
Mar 12, 21:35 UTC

Mar 12, 2023

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