All Systems Operational
API Operational
90 days ago
99.99 % uptime
Today
Entities API ? Operational
90 days ago
99.98 % uptime
Today
Events API ? Operational
90 days ago
99.98 % uptime
Today
Instruments API ? Operational
90 days ago
100.0 % uptime
Today
Datafiles API ? Operational
90 days ago
100.0 % uptime
Today
Alerts API ? Operational
90 days ago
99.98 % uptime
Today
Blacklists API ? Operational
90 days ago
100.0 % uptime
Today
Cases API ? Operational
90 days ago
100.0 % uptime
Today
Data Ingestion Operational
90 days ago
100.0 % uptime
Today
File Exports Operational
90 days ago
99.96 % uptime
Today
Case Management Operational
90 days ago
98.92 % uptime
Today
Report Filing (SAR/STR) Operational
90 days ago
98.17 % uptime
Today
Rules Operational
90 days ago
100.0 % uptime
Today
Search Operational
90 days ago
99.5 % uptime
Today
Dashboard Insights Operational
90 days ago
98.93 % uptime
Today
Detection Models Operational
90 days ago
100.0 % uptime
Today
User Management Operational
90 days ago
100.0 % uptime
Today
Risk Scores Operational
90 days ago
100.0 % uptime
Today
Alert Scores Operational
90 days ago
100.0 % uptime
Today
Third Party Integrations Operational
90 days ago
99.97 % uptime
Today
Chainalysis ? Operational
90 days ago
100.0 % uptime
Today
Login Operational
90 days ago
100.0 % uptime
Today
Verifications ? Operational
90 days ago
99.92 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Mar 26, 2023

No incidents reported today.

Mar 25, 2023

No incidents reported.

Mar 24, 2023

No incidents reported.

Mar 23, 2023

No incidents reported.

Mar 22, 2023

No incidents reported.

Mar 21, 2023

No incidents reported.

Mar 20, 2023

No incidents reported.

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023
Completed - The scheduled maintenance has been completed.
Mar 17, 00:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 00:00 UTC
Scheduled - During this week’s deployment March 16th 5pm PST, we are expecting up to 20 minutes of downtime in all production environments. This will affect both the platform and APIs, if you attempt API calls during this time that are unsuccessful, please wait and retry once we have communicated that maintenance is over.
We will be doing DB maintenance in this time to apply pending changes to improve your experience with Unit21.

Mar 14, 18:19 UTC
Mar 16, 2023
Resolved - The issue has been resolved and search should be functional again
Mar 16, 18:11 UTC
Identified - We are currently experiencing a service disruption. Search is experiencing a major outage.

Our team is working to identify the problem and resolve it.

Users may be experiencing an error along the lines of "There was an error searching entities. Please try again". The search bar will also return an empty result.

Mar 16, 17:06 UTC
Mar 15, 2023

No incidents reported.

Mar 14, 2023

No incidents reported.

Mar 13, 2023
Resolved - This incident has been resolved.
Mar 13, 21:02 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 13, 20:12 UTC
Investigating - We are currently investigating the issue with attaching documents to alerts and cases in prod2.
Mar 13, 20:06 UTC
Resolved - This incident has been resolved.
Mar 13, 14:11 UTC
Update - We are still experiencing intermittent failures due to FinCEN maintenance.

We are continuing to monitor the situation.

Mar 13, 03:01 UTC
Monitoring - FinCEN is performing System Maintenance. As a result, SARs cannot be filed through Unit21 at this time.

Per FinCEN maintenance is scheduled to conclude today at 10pm EST.

We are monitoring the situation.

Mar 12, 21:35 UTC
Mar 12, 2023